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Business support

We understand the impact the COVID-19 restrictions have had on your business and recognise the contribution that you have made in helping manage COVID-19 for our community by following relevant health directions.

The Queensland Government recently released a Roadmap to easing restrictions, which support businesses in Queensland returning to normal operation through a staged approach.

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Business Support Package 2020

The City recognises the impact of COVID-19 on residents, businesses and the wider community. In response and as part of the 2020-21 Budget, we have developed a $26.9 million support package for community and business to offer assistance through this challenging time. Find out more about our business support packages.

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Public health and food safety advice

Our Environmental Health Officers will be available to assist and support you in any COVID-19 compliance related enquiries relating to your food business and/or dining area, beauty therapy or nail salon business, higher risk personal appearance service (such as tattooing and body piercing), hairdressing salon or barber shop, public swimming pool, spa; or accommodation services.

Our business updates will help you understand the current requirements and identify vital public health, food safety and infection control measures that should be applied prior to reopening your business.

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Free public Wi-Fi

A free Wi-Fi service is available to business customers within the network coverage areas of Southport, Surfers Paradise, Chevron Island, Broadbeach, Miami and Coolangatta; providing access to 4GB of data, at speeds close to 30Mbs, via a secure network connection. To see coverage areas and register for this service, visit our Free public Wi-Fi page.

Additional support

Queensland Government small business support

Queensland Government small business support including information on job support loans, mentoring sessions, financial workshops and recovery packages.

Federal Government

Find financial assistance, eligibility and timing for the new government support for Australian businesses:

Chamber of Commerce and Industry Queensland (CCIQ):

Access free resources and support for Queensland businesses:

Tourism sector

Destination Gold Coast will forgo membership fees for the upcoming 2021 financial year. They plan to offer free membership to any tourism related businesses in the 2021 financial year.

Tourism Australia has also compiled a one-stop-shop of information on their website.

Related information

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